Privacy Policy
This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally identifiable information’ (PII) is being used online. PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.
What personal information do we collect from the people that visit our blog, website or app?
• Our Service – We may collect personally identifiable information about you, such as your full name, phone number, email address, or similar, when you register for an account on our site to help with your experience. If you choose to purchase a product from us or submit payment when participating in an event, our third-party payment processor will collect your payment information. We may send promotional or service related emails. If you no longer wish to receive these emails, you may opt out of them at any point either on our website or through the unsubscribe link found in any of our communication emails.
• Cookies – Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. Technologies such as cookies are used by Charity Solutions Inc. These technologies may be used in administering the Sites. We use cookies to remember users’ settings & preferences as well as for authentication in order to enhance the overall user experience. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our Sites, but your ability to use some features or areas of our Sites may be limited. Some features will be disabled which may make your site experience less efficient and some of our services will not function properly.
• However, you can still place orders by contacting customer service. We also use Google Analytics, Google Tag Manager, Google AdWords (Conversion Tracking). Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising initiative opt out page or permanently using the Google Analytics Opt Out Browser add on. Some or all of these tools may be used to track information about your behavior on our website depending on your region. For more please contact us at contact@charitysolutions.ca.
Information We Collect on Behalf of Our Customers.
• Information Related To Data Collected For Our Customers: Charity Solutions Inc. collects information under the direction of its customers, and has no direct relationship with the individuals whose data it may process. If you are a participant in an event of one of our current customers and would no longer like to have your information collected, please contact us at Contact@Charitysolutions.ca.
• Access and Retention Of Data Controlled By Our Customers: An individual who is a current or former Charity Solutions Online customer who seeks access or wishes to correct, amend or delete inaccurate data should direct his query to Contact@Charitysolutions.ca. An individual who is a participant in the event of an Charity Solutions Inc. customer who seeks access or wishes to correct, amend or delete inaccurate data should can also direct his query Contact@Charitysolutions.ca. If we receive a request under this provision, we will acknowledge it within seventy-two (72) business hours and handle it promptly.
We will retain personal data we process on behalf of our customers for as long as needed to provide our services. Charity Solutions Inc. will retain this personal information as necessary to comply with our legal obligations, resolve disputes and enforce our agreements.
When Do We Collect Information?
We collect information from you when you register on our site to host or participate in an event, subscribe to a newsletter, fill out a form or enter information on our site.
How Do We Use Your Information?
We may use the information we collect from you when you create an account, register for an event, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
• To personalize user’s experience and to allow us to deliver the type of content and product offerings in which you are most interested.
• To improve our website in order to better serve you.
• To allow us to better service you in responding to your customer service requests
• To quickly process your transactions.
• To send periodic emails regarding your order or other products and services.
• If you have given your consent, we use the information that we collect to send you marketing communications in our newsletter
How We Share Your Information
• Personally Identifiable Information: Charity Solutions Inc. will not rent, sell, trade or otherwise transfer to outside parties your personally identifiable information. We may store personal information in locations outside the direct control of Charity Solutions Inc. (for instance, on servers or databases co-located with hosting providers). Any personally identifiable information you elect to make publicly available on our Sites, such as posting comments on our blog page, will be available to others. If you remove information that you have made public on our Sites or the Charity Solutions Inc. (Online) Service, copies may remain viewable in cached and archived pages of our Sites or the Charity Solutions Inc.(Online) Service, or if other users have copied or saved that information. Our blog comments are managed by a third party application that may require you to register to post a comment. We do not have access or control of the information posted in the comments. You will need to contact or login into the third party application if you want the personal information that was posted to the comments section removed. To learn how the third party application uses your information, please review their privacy policy.
• Instances Where We Are Required To Share Your Information: Charity Solutions Inc. (Online) will disclose your information where required to do so by law, if subject to subpoena or other legal proceeding or if we reasonably believe that such action is necessary to (a) comply with the law and the reasonable requests of law enforcement; (b) to enforce our Terms of Service or to protect the security or integrity of our Service; and/or (c) to exercise or protect the rights, property, or personal safety of Charity Solutions Inc. (Online), our users or others.
• What Happens In The Event Of A Change Of Control: We may buy or sell/divest/transfer the company (including any shares in the company), or any combination of its products, services, assets and/or businesses. Your information such as customer names and email addresses, and other User information related to the Charity Solutions Inc. (Online) Service may be among the items sold or otherwise transferred in these types of transactions. We may also sell, assign or otherwise transfer such information in the course of corporate divestitures, mergers, acquisitions, bankruptcies, dissolutions, reorganizations, liquidations, similar transactions or proceedings involving all or a portion of the company. You will be notified via email and/or a prominent notice on our Site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
• Testimonials: We display personal testimonials of satisfied customers on our Site in addition to other endorsements. With your consent, we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at Contact@charitysolutions.ca.
Storage and Processing.
Your information collected through the Charity Solutions Inc. (Online) Service may be stored and processed in Canada, United States, or any other country in which Charity Solutions Inc. (Online) or its affiliates or service providers maintain facilities. Charity Solutions Inc. (Online) may transfer information that we collect about you, including personal information, to affiliated entities, or to other third parties across borders and from your country or jurisdiction to other countries or jurisdictions around the world.
Our Retention Of Your Information.
• If you have an account with Charity Solutions Inc. (Online), we will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes and enforce our agreements.
• If you are a visitor to the Charity Solutions Inc. (Online) Sites we will retain your information for as long as necessary.
Short Code Programs
For events using short code programs, users may opt out at any point by using the universal keywords STOP, END, CANCEL, UNSUBSCRIBE, and QUIT – our system will respond by sending an opt-out message and, if the user is subscribed, by opting the user out of the program.
Links to Other Website. We are not responsible for the practices employed by websites or services linked to or from the Charity Solutions Inc. (Online) Service, including the information or content contained therein. Please remember that when you use a link to go from the Charity Solutions Inc. (Online) Service to another website or service, our Privacy Policy does not apply to third-party websites or services. Your browsing and interaction on any third-party website or service, including those that have a link or advertisement on our website, are subject to that third party’s own rules and policies.
Social Media Widgets: Our Site includes social media features, such as the Facebook Like button and other widgets, that run on our Site. These features may collect your IP address and which page you are visiting on our Site, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these features are governed by the privacy policy of the organization providing it.
How do we protect visitor information?
• Charity Solutions Inc. (Online) is concerned with protecting your privacy and data, but we cannot ensure or warrant the security of any information you transmit to Charity Solutions Inc. (Online) or guarantee that your information may not be accessed, disclosed, altered or destroyed by breach of any of our industry standard physical, technical or managerial safeguards. When you enter sensitive information (such as log in credentials) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). No method of transmission over the Internet or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Site, you can contact us at Contact@charitysolutions.ca.
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
We do not use Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.
We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.
Charity Solutions Inc. (Online) payment processor is Stripe Payments (http://www.stripe.com). Stripe has been certified as a Level 1 Service Provider of Payment Card Industry (PCI) Data Security Standards (DSS), which is the highest possible level. For verification of iATS Payments’ Report on Compliance (ROC) please see Visa’s Global Registry of PCI Validated Service Providers: http://www.visa.com/splisting/searchGrsp.do?companyNameCriteria=stripe. Service providers on this list were validated as PCI DSS compliant by a QSA and are required to re-validate their compliance on an annual basis.
• Compromise of Personal Information. In the event that personal information is compromised as a breach of security, Charity Solutions Inc. (Online) will promptly notify our customers in compliance with applicable law.
How does our site handle do not track signals?
We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our site allow third party behavioral tracking?
It’s also important to note that we allow third party behavioral tracking
Your Choices About Your Information. For current Charity Solutions Inc. (Online) customers, you can review, correct, update or delete inaccuracies to the information about you that Charity Solutions Inc. (Online) keeps on file by logging into your account to update your password and profile information. Alternately (for data subjects tracked by Charity Solutions Inc. (Online) and former Charity Solutions Inc. (Online) customers), you can contact us directly at contact@charitysolutions.ca. We will acknowledge your request within seventy-two (72) hours and handle it promptly. Data protection law gives you a range of rights in connection with our processing of your personal data. In this regard, you have the right to request that we rectify or delete the personal data or restrict the processing of your personal data, if you think they are inaccurate. Furthermore, you have the right to object against the processing based on our legitimate interests as a legal basis. We are required to assess and act on your request. Additionally, you also have the right to data portability if it should become relevant.
Users’ Rights; Contacting Charity Solutions Inc. (Online):
You have the right to access the Personal Data in our possession that you have previously submitted via the Charity Solutions Inc. (Online) Services and to correct, change or delete your Personal Data by opting out of our Services. You have also the right to object to the disclosure of your information to third parties as described in this Privacy Policy, except for disclosures made to agents and service providers, as well as to the use of your information for a purpose that is materially different from the purposes for which it was originally collected or subsequently authorized by you. You may contact us as specified below.
Please also feel free to contact us if you have any questions about this Privacy Policy or the information practices of the Charity Solutions Inc. (Online) Services.
You may contact us at Contact@charitysolutions.ca or by regular mail addressed to:
Charity Solutions Inc.
15387 - 117th Ave NW
Edmonton, AB T5M 3X4
Modifications
This Privacy Policy was last modified at the date first printed above. Charity Solutions Inc. (Online) reserves the right to update this Privacy Policy from time to time, and you should check this page periodically for changes. Charity Solutions Inc. (Online) will not reduce your rights under this Privacy Policy without your explicit consent.
Last Edited on 8-10-20